Tracking Your Order

📦 Tracking Your Order

You can check the delivery status of your order by following the steps below:

  1. After your order has been shipped, you will receive a shipping confirmation email.
    You can also find your tracking number in your account under the “Order History” page.

    *The tracking number is also included in the notification email from us or the shipping carrier (DHL / Japan Post / Sagawa Express).*
  2. Enter your tracking number on one of the links below to check your shipment status.

🚀 DHL Express Tracking:
https://www.dhl.com/jp-en/home/tracking.html

✈️ Japan Post Tracking:
https://trackings.post.japanpost.jp/services/srv/search/input?locale=en

🚚 Sagawa Express Tracking:
https://k2k.sagawa-exp.co.jp/p/sagawa/web/okurijoinput.jsp

Please note that tracking updates may take some time to appear after shipment.