Track My Order

📦 How to Track Your Order

You can check the delivery status of your order by following the steps below.

  1. The shipping confirmation email sent after your order is completed, or
    On the "Order History" page of your customer account ( YOUAREMYPOISON account )
    Please check the tracking number .
    *The tracking number will also be included in the notification email from our store or the delivery company (DHL/Japan Post/Sagawa Express).
  2. Please enter your tracking number in the link below to check the delivery status.

🚀 Track your DHL Express shipment here:
https://www.dhl.com/jp-en/home/tracking.html

✈️ Track your Japan Post shipment here:
https://trackings.post.japanpost.jp/services/srv/search/input?locale=ja

🚚 Track your Sagawa Express shipment here:
https://k2k.sagawa-exp.co.jp/p/sagawa/web/okurijoinput.jsp