Track My Order

Please check your shipping method is not 'No Tracking Number' before contact us about tracking information Ship to some countries is limited only for "No Tracking Information" shipping method for now, by Japan Post Office. Please check about it here (Update: 10/14/2021)


1)  Locate your Tracking Number within your Shipping Confirmation e-mail or in the Order Status section in your YouAreMyPoison account.


Tracking number begins with LX followed by 9 digits.

(Ex. LX105807003JP)

2) Now enter your tracking number here  (within the Japan Post Office Tracking site) to view its status!

International Customers
Tracking updates are limited. Your package will receive updates up until the point of "Arrival in Country" within the Post Office website.

*For more detailed information about your package, please contact your country's postal service and provide them your tracking number.